Chapter

A Bump in the Road
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22:00 - 35:02 (13:01)

The speaker recounts a story about a couch they wanted which was scratched and dirty, but expensive. They then transition to a frustrating experience with a store where they were unable to get a previously offered price.

Clips
The speaker shares a contradiction he loves to have a dirty looking, scratched $15,000 nice couch in his room, and how he's very selective with the things he buys.
22:00 - 30:14 (08:14)
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Home decor
Summary

The speaker shares a contradiction he loves to have a dirty looking, scratched $15,000 nice couch in his room, and how he's very selective with the things he buys.

Chapter
A Bump in the Road
Episode
26. My Struggles With Moving
Podcast
Aware & Aggravated
The customer shares her frustration about a furniture company that increased the price of a piece even when she saw it for a lower price the day before, causing her to miss out on purchasing the item.
30:14 - 35:02 (04:47)
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Customer Experience
Summary

The customer shares her frustration about a furniture company that increased the price of a piece even when she saw it for a lower price the day before, causing her to miss out on purchasing the item. She argues that it’s not fair to change the price so quickly when customers expressed interest and had plans to purchase.

Chapter
A Bump in the Road
Episode
26. My Struggles With Moving
Podcast
Aware & Aggravated