Chapter
Appreciating Unsung Heroes
1:35:31 - 1:39:49 (04:17)
The speaker expresses his gratitude towards people doing essential but thankless tasks such as janitors, cleaners, and nurses but admits he has neglected to thank them enough in the past. The interviewer acknowledges the rarity of actively listening to people, which the speaker exemplifies.
Clips
The speaker reflects on how he has neglected to express his gratitude towards those who do thankless jobs in his life, like the janitor, nurse or hotel housekeeping staff, and shares how he wishes he had been more appreciative of them.
1:35:31 - 1:37:40 (02:08)
Summary
The speaker reflects on how he has neglected to express his gratitude towards those who do thankless jobs in his life, like the janitor, nurse or hotel housekeeping staff, and shares how he wishes he had been more appreciative of them. He poses a question from a genre of gratitude, that asks people what is the thing they regret not saying and attempts to go beyond the obvious answer of "not saying I love you" to someone.
ChapterAppreciating Unsung Heroes
EpisodeE162: Malcolm Gladwell: Working From Home Is Destroying Us!
PodcastThe Diary Of A CEO with Steven Bartlett
Malcolm Gladwell converses about taking healthcare workers for granted and recommends checking out the Bomba Mafia podcast while being appreciated for his listening skills.
1:37:40 - 1:39:49 (02:08)
Summary
Malcolm Gladwell converses about taking healthcare workers for granted and recommends checking out the Bomba Mafia podcast while being appreciated for his listening skills.