Chapter

Commuter Life and Work-Life Integration
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04:44 - 11:39 (06:54)

Two individuals talk about car commutes and the importance of work-life balance.

Clips
Sean shares his frustrations about a delayed bed order due to a duplicate item on the order docket and questions the lack of communication from the company.
04:44 - 05:55 (01:10)
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Customer Service
Summary

Sean shares his frustrations about a delayed bed order due to a duplicate item on the order docket and questions the lack of communication from the company.

Chapter
Commuter Life and Work-Life Integration
Episode
789: The Runaround
Podcast
This American Life
Sean details his frustrating experience dealing with RxO and Casper's customer service and their failures to deliver the correct bed size to him.
05:55 - 06:34 (00:39)
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customer service
Summary

Sean details his frustrating experience dealing with RxO and Casper's customer service and their failures to deliver the correct bed size to him.

Chapter
Commuter Life and Work-Life Integration
Episode
789: The Runaround
Podcast
This American Life
People share stories about experiencing runarounds that push them to their limits- a frustrating state where you can't determine the truth in a contest of wills that never seems to end.
06:34 - 10:12 (03:37)
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Runaround
Summary

People share stories about experiencing runarounds that push them to their limits- a frustrating state where you can't determine the truth in a contest of wills that never seems to end.

Chapter
Commuter Life and Work-Life Integration
Episode
789: The Runaround
Podcast
This American Life
Renee's struggle with fixing her SNAP benefits took multiple trips to the social services office and months of waiting due to glitches in the system.
10:12 - 11:39 (01:26)
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SNAP benefits
Summary

Renee's struggle with fixing her SNAP benefits took multiple trips to the social services office and months of waiting due to glitches in the system.

Chapter
Commuter Life and Work-Life Integration
Episode
789: The Runaround
Podcast
This American Life