Chapter

Creating Memorable Customer Experiences
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38:05 - 41:09 (03:03)

The exercise of taking your team through a one to twelve-star experience to make your service memorable and personal can work in any business. It's like a community and a course on starting a company rather than just a corporate tour bus.

Clips
The star rating system can be applied to any business, not just in the hospitality industry, to create a personalized and exceptional customer experience.
38:05 - 39:28 (01:22)
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Customer experience
Summary

The star rating system can be applied to any business, not just in the hospitality industry, to create a personalized and exceptional customer experience. By providing a local guide and follow-up from the founder, a business can put effort into improving customer satisfaction.

Chapter
Creating Memorable Customer Experiences
Episode
Are the Olympics a Waste of Time?, The Tinder Swindler, Paper Cut Companies, Money Therapy, and More
Podcast
My First Million
Consulting.com is a website that offers courses on starting and growing a business, ranging from $2000 to $10,000.
39:29 - 41:09 (01:40)
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Entrepreneurship
Summary

Consulting.com is a website that offers courses on starting and growing a business, ranging from $2000 to $10,000. The courses include an accelerator and community for entrepreneurs.

Chapter
Creating Memorable Customer Experiences
Episode
Are the Olympics a Waste of Time?, The Tinder Swindler, Paper Cut Companies, Money Therapy, and More
Podcast
My First Million