Chapter
Customer Pains and Mitochondrial DNA
14:58 - 19:46 (04:48)
The speaker discusses the importance of identifying customer complaints and how mitochondrial DNA traces back to one woman. They mention how some perspectives can contradict mainstream ideas and refer to big companies like Amazon.
Clips
The biggest companies in the world focus on making things faster and effortless, which is an easy business model to follow - just look at what everyone else is doing and do it in half the time.
14:58 - 16:36 (01:38)
Summary
The biggest companies in the world focus on making things faster and effortless, which is an easy business model to follow - just look at what everyone else is doing and do it in half the time.
ChapterCustomer Pains and Mitochondrial DNA
EpisodeAlex Hormozi On Becoming A Millionaire, Quieting Your Ego & Forgetting About Legacy EP 1278
PodcastThe School of Greatness
The process of identifying customer complaints is crucial to address their pain points as a business owner.
16:36 - 17:44 (01:07)
Summary
The process of identifying customer complaints is crucial to address their pain points as a business owner. Avoid blaming customers by accepting their complaints and try to solve it for better business practices.
ChapterCustomer Pains and Mitochondrial DNA
EpisodeAlex Hormozi On Becoming A Millionaire, Quieting Your Ego & Forgetting About Legacy EP 1278
PodcastThe School of Greatness
The key to creating better products and services is by accepting feedback from customers.
17:44 - 19:46 (02:01)
Summary
The key to creating better products and services is by accepting feedback from customers. It allows the creator to make more effortless and innovative products.