Chapter
Customer Service and Entrepreneurship
1:15:02 - 1:18:59 (03:57)
The importance of customer service for entrepreneurs and the tools that can be utilized to improve it, such as live chat and canned responses. Also, the potential risks of counterfeit items for businesses.
Clips
The speaker discusses the challenges of selling electronics through FBA, such as copycat products and manufacturing defects, but is exploring manufacturing their own products with the help of an industrial designer and an engineer for printed circuit board design.
1:15:02 - 1:16:19 (01:17)
Amazon FBA
Summary
The speaker discusses the challenges of selling electronics through FBA, such as copycat products and manufacturing defects, but is exploring manufacturing their own products with the help of an industrial designer and an engineer for printed circuit board design.
ChapterCustomer Service and Entrepreneurship
Episode#351: Real 4-Hour Workweek Case Studies — Allen Walton and SpyGuy, The Path to Seven Figures
PodcastThe Tim Ferriss Show
This podcast discusses Help Scout, a software that streamlines customer service by allowing businesses to manage customer queries within its own interface, without the need to open other windows or software.
1:16:19 - 1:18:59 (02:40)
Customer Service
Summary
This podcast discusses Help Scout, a software that streamlines customer service by allowing businesses to manage customer queries within its own interface, without the need to open other windows or software.