Chapter

Customer Service and Offensive Humor
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1:03:02 - 1:08:06 (05:04)

A customer contacted a customer service representative regarding an offensive message that was sent in the name of humor. The representative acknowledged the seriousness of the matter but was unable to immediately provide a resolution.

Clips
Neil Framos from HR at MGM Properties calls Colin, a Jewish black manager, inquiring about Preacher Lawson.
1:03:02 - 1:03:46 (00:44)
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Comedy
Summary

Neil Framos from HR at MGM Properties calls Colin, a Jewish black manager, inquiring about Preacher Lawson.

Chapter
Customer Service and Offensive Humor
Episode
Preacher Lawson Calls Out Jake Paul and Logan Paul to Box
Podcast
Howie Mandel Does Stuff Podcast
An employee makes a political comment in the name of humor that backfires, causing the company to take it seriously and potentially harm their customer base.
1:03:46 - 1:07:26 (03:39)
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Workplace Politics
Summary

An employee makes a political comment in the name of humor that backfires, causing the company to take it seriously and potentially harm their customer base. The company is not interested in supporting the employee's remarks.

Chapter
Customer Service and Offensive Humor
Episode
Preacher Lawson Calls Out Jake Paul and Logan Paul to Box
Podcast
Howie Mandel Does Stuff Podcast
A conversation about decision-making and how it ultimately comes down to the person in charge.
1:07:26 - 1:08:06 (00:40)
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Decision-making
Summary

A conversation about decision-making and how it ultimately comes down to the person in charge.

Chapter
Customer Service and Offensive Humor
Episode
Preacher Lawson Calls Out Jake Paul and Logan Paul to Box
Podcast
Howie Mandel Does Stuff Podcast