Chapter
Dealing with Customer Complaints
1:08:06 - 1:10:09 (02:02)
A customer expresses frustration with being told their issue requires a larger team and insists on only dealing with one representative who previously assisted them successfully.
Clips
The podcast discusses a scenario where a customer refuses a larger team and insists on a smaller one, and offers insights on how to handle such requests.
1:08:06 - 1:10:09 (02:02)
Customer Service
Summary
The podcast discusses a scenario where a customer refuses a larger team and insists on a smaller one, and offers insights on how to handle such requests.