Chapter

Detaching from the Emotions of a Challenging Job
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47:49 - 55:19 (07:29)

The speaker reflects on the challenges of dealing with angry and misinformed individuals in their profession and describes how transcribing has helped them detach from the emotions and approach their job more objectively.

Clips
The speaker discusses how transcription helped them detach from their own anxiety and how highlighting threats helped them deal with issues appropriately.
47:49 - 51:01 (03:11)
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Anxiety
Summary

The speaker discusses how transcription helped them detach from their own anxiety and how highlighting threats helped them deal with issues appropriately.

Chapter
Detaching from the Emotions of a Challenging Job
Episode
790: You're It
Podcast
This American Life
Fiona Hill, a former public servant, talks about the burden on the officials to respond to a rageful public by throwing PowerPoints, holding public hearings, and printing out colored charts, and how this vitriol and misinformation is too enormous for any one person to absorb.
51:01 - 55:19 (04:18)
listen on Spotify
Public Servants
Summary

Fiona Hill, a former public servant, talks about the burden on the officials to respond to a rageful public by throwing PowerPoints, holding public hearings, and printing out colored charts, and how this vitriol and misinformation is too enormous for any one person to absorb.

Chapter
Detaching from the Emotions of a Challenging Job
Episode
790: You're It
Podcast
This American Life