Chapter

Difficulty Hearing Hosts With Masks in Restaurants
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35:48 - 39:21 (03:33)

The host expresses concern about the difficulty of hearing server's with masks in restaurants and how it could impact customer experience.

Clips
The speaker discusses the perception of whispering in podcasts and how it affects listeners.
36:23 - 37:27 (01:04)
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Podcast
In this podcast snippet, the importance of clear communication in customer service is highlighted, especially with the current use of masks.
37:27 - 39:21 (01:53)
listen on Spotify
Customer Service
Summary

In this podcast snippet, the importance of clear communication in customer service is highlighted, especially with the current use of masks. Discrimination in customer service is also mentioned as a concern for management.

Chapter
Difficulty Hearing Hosts With Masks in Restaurants
Episode
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Podcast
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