Chapter

Ethical Considerations for Decaf Coffee Orders
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13:25 - 17:18 (03:53)

A discussion about the ethical considerations when it comes to decaf coffee orders, including the potential for waitstaff to serve caffeinated coffee to rude customers.

Clips
The podcast explores the basic principles of negotiation that can be used in business, relationships, and everyday life, with a focus on making the process fun and beneficial to both parties involved.
13:25 - 14:33 (01:08)
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Negotiation
Summary

The podcast explores the basic principles of negotiation that can be used in business, relationships, and everyday life, with a focus on making the process fun and beneficial to both parties involved.

Chapter
Ethical Considerations for Decaf Coffee Orders
Episode
902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
Podcast
The School of Greatness
The speaker shares tips on how to order a great drink at Starbucks, including acknowledging the barista by name and politely communicating your preferences.
14:33 - 15:12 (00:39)
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Starbucks
Summary

The speaker shares tips on how to order a great drink at Starbucks, including acknowledging the barista by name and politely communicating your preferences.

Chapter
Ethical Considerations for Decaf Coffee Orders
Episode
902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
Podcast
The School of Greatness
The idea of making people smarter in the moment, including waiters and waitresses giving rude customers caffeinated coffee to turn their day around.
15:12 - 17:18 (02:05)
listen on Spotify
Customer Service
Summary

The idea of making people smarter in the moment, including waiters and waitresses giving rude customers caffeinated coffee to turn their day around.

Chapter
Ethical Considerations for Decaf Coffee Orders
Episode
902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
Podcast
The School of Greatness