Chapter
Hiring and Expanding for a New Product Release
20:07 - 26:43 (06:36)
The speaker talks about hiring more people to pack boxes and help with customer support so they could focus on releasing a new product to a small group of tech-savvy customers and expanding their current hardware and software.
Clips
The idea of self-selecting early access for hardcore technologists and builders is not so crazy.
20:07 - 22:51 (02:44)
Summary
The idea of self-selecting early access for hardcore technologists and builders is not so crazy. Looking at successful products like Raspberry Pi and other hardware boards, it becomes clear that opening up access to cutting-edge tech is a great way to get feedback and build a loyal customer base.
ChapterHiring and Expanding for a New Product Release
Episode#294 – Tony Fadell: iPhone, iPod, and Nest
PodcastLex Fridman Podcast
An interviewee shares how they hired high school kids to pack boxes while they handled customer support and developed software in order to expand and improve their product offerings.
22:51 - 26:43 (03:51)
Summary
An interviewee shares how they hired high school kids to pack boxes while they handled customer support and developed software in order to expand and improve their product offerings. This allowed them to revolutionize the software and hardware industry, introducing new products and expanding existing ones.