Chapter
How to Lead a Successful Hospitality Business with Danny Meyer
34:22 - 46:21 (11:59)
Danny Meyer, founder of Union Square Hospitality Group, discusses his leadership approach to the hospitality business during trying times, such as the pandemic. He emphasizes the importance of taking care of employees and creating a unique environment and experience for guests, and shares how he implemented plans to support his staff during the pandemic.
Clips
The owner of a restaurant chain made the difficult decision to implement strict health measures and enforce them, including asking employees to wash their hands every hour or else risk termination.
34:22 - 36:22 (02:00)
Summary
The owner of a restaurant chain made the difficult decision to implement strict health measures and enforce them, including asking employees to wash their hands every hour or else risk termination. While some employees were initially resistant, the team ultimately came together with all management taking a pay cut to keep everyone employed.
ChapterHow to Lead a Successful Hospitality Business with Danny Meyer
Episode#429: Nick Kokonas on Resurrecting Restaurants, Skin in the Game, and Investing
PodcastThe Tim Ferriss Show
The CEO of the restaurant group, Talk, discusses the plans they had in place to support their 400 employees through the pandemic, including paying benefits and stipends, and finding alternate revenue streams for those who couldn't work their core business.
36:22 - 42:50 (06:27)
Summary
The CEO of the restaurant group, Talk, discusses the plans they had in place to support their 400 employees through the pandemic, including paying benefits and stipends, and finding alternate revenue streams for those who couldn't work their core business.
ChapterHow to Lead a Successful Hospitality Business with Danny Meyer
Episode#429: Nick Kokonas on Resurrecting Restaurants, Skin in the Game, and Investing
PodcastThe Tim Ferriss Show
The founders of a successful restaurant that generates $20 million annually discuss the hard work required to maintain the level of excellence at their establishment and meet customers' high expectations for transformative experiences with every visit.
42:50 - 46:21 (03:31)
Summary
The founders of a successful restaurant that generates $20 million annually discuss the hard work required to maintain the level of excellence at their establishment and meet customers' high expectations for transformative experiences with every visit.