Chapter
Inventory and Live Chat for E-commerce
39:58 - 49:17 (09:18)
A business owner shares his experience of handling inventory and live chat for e-commerce. He reveals the challenges of stocking items and the need to handle multiple customer inquiries simultaneously in live chats.
Clips
The speaker shares how they made their first sale while also answering phone calls about a personal emergency.
39:58 - 41:25 (01:27)
Summary
The speaker shares how they made their first sale while also answering phone calls about a personal emergency.
ChapterInventory and Live Chat for E-commerce
Episode#351: Real 4-Hour Workweek Case Studies — Allen Walton and SpyGuy, The Path to Seven Figures
PodcastThe Tim Ferriss Show
The speaker discusses the advantages and disadvantages of buying inventory for your e-commerce business, including the cost of shipping and knowing which items are likely to sell.
41:26 - 44:34 (03:08)
Summary
The speaker discusses the advantages and disadvantages of buying inventory for your e-commerce business, including the cost of shipping and knowing which items are likely to sell.
ChapterInventory and Live Chat for E-commerce
Episode#351: Real 4-Hour Workweek Case Studies — Allen Walton and SpyGuy, The Path to Seven Figures
PodcastThe Tim Ferriss Show
The electronics industry poses a challenge for online sellers due to the need for providing tech support to customers.
44:34 - 47:24 (02:50)
Summary
The electronics industry poses a challenge for online sellers due to the need for providing tech support to customers. As a result, the speaker only carries high quality and preferred electronic products to ensure customer satisfaction.
ChapterInventory and Live Chat for E-commerce
Episode#351: Real 4-Hour Workweek Case Studies — Allen Walton and SpyGuy, The Path to Seven Figures
PodcastThe Tim Ferriss Show
Customer support can be used as a competitive advantage, providing a strong moat for small businesses by offering high touch support that competitors may not be willing to make.
47:24 - 49:17 (01:52)
Summary
Customer support can be used as a competitive advantage, providing a strong moat for small businesses by offering high touch support that competitors may not be willing to make.