Chapter
The Importance of Emotional Anchoring
1:03:42 - 1:08:27 (04:45)
The speaker discusses the importance of emotional anchoring as a framework to help improve communication. They suggest that it's okay to start with a negative attitude, as long as it improves over time.
Clips
The speaker suggests being honest with people about their negative behavior but to approach it in a way that doesn't provoke a defensive reaction.
1:03:42 - 1:05:46 (02:04)
Communication
Summary
The speaker suggests being honest with people about their negative behavior but to approach it in a way that doesn't provoke a defensive reaction. It's important to ensure that people feel heard and that you are working together towards a solution.
ChapterThe Importance of Emotional Anchoring
Episode902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
PodcastThe School of Greatness
Learn how to finalize a conversation on a high note, leaving both parties feeling good about the interaction.
1:05:46 - 1:08:27 (02:41)
Communication
Summary
Learn how to finalize a conversation on a high note, leaving both parties feeling good about the interaction.