Chapter
Questioning Amazon's Push to Upsell Customers
38:00 - 42:12 (04:11)
There is growing skepticism within Amazon about the company's push to upsell customers on additional products, especially with the use of subtle tactics that may not be obvious to the consumer. Despite the practice being relatively inexpensive, many within the company are still questioning its effectiveness.
Clips
The advertising business model has been very successful in generating revenue and creating excellent services but companies using this model should also consider the impact on society and individuals.
38:00 - 40:30 (02:29)
Summary
The advertising business model has been very successful in generating revenue and creating excellent services but companies using this model should also consider the impact on society and individuals.
ChapterQuestioning Amazon's Push to Upsell Customers
Episode#74 – Michael I. Jordan: Machine Learning, Recommender Systems, and the Future of AI
PodcastLex Fridman Podcast
Despite advertising being a more present force on Amazon's website, it is not a crucial part of the company's attempt to create markets.
40:30 - 41:19 (00:49)
Summary
Despite advertising being a more present force on Amazon's website, it is not a crucial part of the company's attempt to create markets. However, many within the company question the growing presence of advertising and recognize the need for some level of advertising to help bring products to customers.
ChapterQuestioning Amazon's Push to Upsell Customers
Episode#74 – Michael I. Jordan: Machine Learning, Recommender Systems, and the Future of AI
PodcastLex Fridman Podcast
While recommendation systems are helpful, advertising is still an essential way to get a product in front of consumers, especially for new or innovative products that may not be included in a recommendation system.
41:19 - 42:12 (00:53)
Summary
While recommendation systems are helpful, advertising is still an essential way to get a product in front of consumers, especially for new or innovative products that may not be included in a recommendation system.