Chapter
Return Policy Reputation
1:05:12 - 1:12:42 (07:29)
The episode discusses the legendary return policy of Nordstrom's that they accept even burnt products from other stores. They also talk about how people tend to trust products with a lot of positive reviews and internal stories like the Zappos pizza story.
Clips
The speaker expresses frustration at attendees of Q&A sessions who pose questions that could be answered by reading the book being discussed.
1:05:12 - 1:06:51 (01:38)
Summary
The speaker expresses frustration at attendees of Q&A sessions who pose questions that could be answered by reading the book being discussed.
ChapterReturn Policy Reputation
Episode#370.5: Derek Sivers on Developing Confidence, Finding Happiness, and Saying “No” to Millions (Repost)
PodcastThe Tim Ferriss Show
The speaker shares a legend about Nordstrom's return policy and how they accept even burnt stuff from another store; for online purchases, the speaker relies on high numbers of positive reviews on Amazon before making a purchase.
1:06:51 - 1:09:59 (03:08)
Summary
The speaker shares a legend about Nordstrom's return policy and how they accept even burnt stuff from another store; for online purchases, the speaker relies on high numbers of positive reviews on Amazon before making a purchase.
ChapterReturn Policy Reputation
Episode#370.5: Derek Sivers on Developing Confidence, Finding Happiness, and Saying “No” to Millions (Repost)
PodcastThe Tim Ferriss Show
A woman talks about attending a mastermind seminar by "how to be a millionaire" guys, and the speaker tells a story of the arrival of someone who had decided to sleep in a tree, covered in mud.
1:09:59 - 1:12:42 (02:42)
Summary
A woman talks about attending a mastermind seminar by "how to be a millionaire" guys, and the speaker tells a story of the arrival of someone who had decided to sleep in a tree, covered in mud.