Chapter
Security Challenges in Managed Service Companies
Managed service companies face security challenges because they often have shared logins and passwords for customers' servers that can be accessed by multiple employees. It can be difficult to disable access for former employees and change shared passwords that they may have seen while working there.
Clips
The interviewee worked with a colleague who wanted to take shortcuts and asked him to write a PowerShell script for a client that was out of his skillset.
17:18 - 19:23 (02:04)
Summary
The interviewee worked with a colleague who wanted to take shortcuts and asked him to write a PowerShell script for a client that was out of his skillset. The colleague, Mark, was later fired from the job.
ChapterSecurity Challenges in Managed Service Companies
Episode108: Marq
PodcastDarknet Diaries
A former sysadmin still had access to the company's client network, two months after being fired, because his account was not disabled.
19:23 - 20:24 (01:01)
Summary
A former sysadmin still had access to the company's client network, two months after being fired, because his account was not disabled. This reveals a major security flaw in his former employer's system.
ChapterSecurity Challenges in Managed Service Companies
Episode108: Marq
PodcastDarknet Diaries
The process of logging into multiple servers for a managed service company can be tedious as it often requires separate logins for every employee.
20:24 - 22:37 (02:12)
Summary
The process of logging into multiple servers for a managed service company can be tedious as it often requires separate logins for every employee. However, experienced techs can have previously memorized usernames and passwords to make the process smoother.