Chapter
The dangers of relying solely on processes and checklists in organizations
24:48 - 28:32 (03:44)
The speaker argues that organizations cannot rely on processes and checklists alone for critical information, instead, leaders should actively investigate and verify the information being presented to them.
Clips
The system cannot always rely on processes and checklists as individuals may tell you what you want to hear.
24:48 - 27:29 (02:41)
Leadership
Summary
The system cannot always rely on processes and checklists as individuals may tell you what you want to hear. Leaders need to directly verify important information to ensure accuracy and reliability.
ChapterThe dangers of relying solely on processes and checklists in organizations
EpisodeEthical Fading with Lenny Wong
PodcastA Bit of Optimism
Leadership requires hard work and attention to detail.
27:29 - 28:32 (01:03)
Leadership
Summary
Leadership requires hard work and attention to detail. Leaders should acknowledge the hypocrisy that often exists in organizations and take steps to address it.