Chapter
The Importance of Communication: Building Trust and Detecting Deception
00:00 - 02:14 (02:14)
Learn about verbal and nonverbal cues that can help with communication, including building trust and detecting deception. Hear from a man who survived the 9/11 attacks and has a wide-ranging skill set in personal and interpersonal communication.
Clips
Learn how to improve your communication skills and detect deception by understanding verbal and nonverbal cues.
00:00 - 02:14 (02:14)
Communication, Deception
Summary
Learn how to improve your communication skills and detect deception by understanding verbal and nonverbal cues. Hear from a survivor of the 9/11 attacks on how personal and interpersonal communication skills helped him during the event.