Chapter
The Importance of Empathy in User Experience Design
25:23 - 31:47 (06:23)
The key to truly great user experience design is deep empathy for the customer and the user. Empathy helps create great user experience designs that attract even more users and make a product successful.
Clips
A tale of how a deep understanding of the user experience resulted in thousands of sign-ups and a constantly growing user base for a website.
25:23 - 29:37 (04:14)
user experience design
Summary
A tale of how a deep understanding of the user experience resulted in thousands of sign-ups and a constantly growing user base for a website. Empathy is crucial to great user experience design.
ChapterThe Importance of Empathy in User Experience Design
EpisodeGarry Tan, President & CEO of Y Combinator
PodcastThe Social Radars
The speaker discusses the dangers of being purely transactional in relationships and actions, using the example of addiction and technology.
29:37 - 31:47 (02:09)
Relationships
Summary
The speaker discusses the dangers of being purely transactional in relationships and actions, using the example of addiction and technology. He believes it is important to prioritize genuine concern and communication over simply collecting data or pleasing others for personal gain.