Chapter
The Importance of Good Customer Service in the Music Industry
31:53 - 37:17 (05:24)
In this excerpt, the speaker discusses the significance of good customer service in the music industry. They emphasize that the way customers are treated can impact the execution of their orders and explains that there are various things that people can do for you if they feel inclined to help.
Clips
Negotiations are constantly happening around us, with time as the commodity at stake.
31:53 - 32:40 (00:47)
Summary
Negotiations are constantly happening around us, with time as the commodity at stake. Whether it's checking into a hotel early or convincing someone to help you with a project, knowing negotiation tactics can be incredibly valuable in daily life.
ChapterThe Importance of Good Customer Service in the Music Industry
Episode902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
PodcastThe School of Greatness
The speaker discusses their frustration with hotels' reluctance to provide late checkouts, unless you are a high-level executive.
32:40 - 32:53 (00:13)
Summary
The speaker discusses their frustration with hotels' reluctance to provide late checkouts, unless you are a high-level executive.
ChapterThe Importance of Good Customer Service in the Music Industry
Episode902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
PodcastThe School of Greatness
The way you treat others is important because everyone could potentially help you, and recognizing someone as a human being can make all the difference in their day.
32:53 - 33:59 (01:06)
Summary
The way you treat others is important because everyone could potentially help you, and recognizing someone as a human being can make all the difference in their day. By demonstrating a little understanding and negotiation, you have a better chance of receiving help in return.
ChapterThe Importance of Good Customer Service in the Music Industry
Episode902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
PodcastThe School of Greatness
The way you interact with customer service can impact the quality of service you receive, from ordering music to receiving your Starbucks order.
33:59 - 37:17 (03:18)
Summary
The way you interact with customer service can impact the quality of service you receive, from ordering music to receiving your Starbucks order.