Chapter
The Importance of Human Skills in the Workplace
01:20 - 05:50 (04:29)
Developing human skills such as active listening, empathy, effective confrontation, and feedback delivery is crucial for creating a safe and productive work environment, however, the future of hybrid work remains uncertain.
Clips
Building a circle of safety at work means leading with empathy, seeing people as a whole person, and creating a space where people can feel seen and heard.
01:20 - 04:27 (03:06)
Summary
Building a circle of safety at work means leading with empathy, seeing people as a whole person, and creating a space where people can feel seen and heard. It involves developing human skills such as active listening, having difficult conversations, leading with empathy, feedback and confrontation, which will help people to admit their mistakes and ask for help.
ChapterThe Importance of Human Skills in the Workplace
EpisodeAsk Simon Anything: Part One
PodcastA Bit of Optimism
The format of hybrid work and measures to get people back to work are still unknown and require further experimentation, leading to uncertainty that is expected to last at least another year.
04:27 - 05:50 (01:23)
Summary
The format of hybrid work and measures to get people back to work are still unknown and require further experimentation, leading to uncertainty that is expected to last at least another year.