Understanding the connection between employer and employee and addressing high attrition rates is critical for creating a successful business in the long term, especially for retailers who will spend billions on labor-related expenses during the holiday quarter.
The labor market is shifting and workers are becoming more assertive in their demands from employers, as shown by the example of black workers. Amazon faces continued pressure to meet customer expectations as they expand their operations.
Amazon is offering up to $3,000 incentives to new employees, especially if they are vaccinated, and are willing to spend as much as $4 billion in the holiday quarter alone, just on labor-related expenses, to be able to deliver for consumers, according to Amazon executive Dave Clark.
The relationship between employers and employees is proving to be a crucial factor in the success of businesses, particularly in terms of profitability and customer satisfaction in the long term.
Companies must address high turnover rates that exceed the industry level if they want to attract and maintain a diverse pool of employees. Failure to do so would be akin to ignoring climate change and its adverse effects.