Chapter
The Importance of Positive Reinforcement in Training
26:14 - 30:34 (04:19)
Positive reinforcement is an important aspect of operant and classical conditioning when it comes to dog training, mammal training, and human training since people learn best from celebrating achievements. Therefore, it is essential for CEOs to focus on the customer, front line associates, and employees to ensure that projects are successful.
Clips
Frank Blake explains how positive reinforcement is crucial for animal and human training, as well as business management.
26:14 - 28:35 (02:20)
Leadership
Summary
Frank Blake explains how positive reinforcement is crucial for animal and human training, as well as business management. Leaders need to be involved and ask questions to ensure projects are working effectively.
ChapterThe Importance of Positive Reinforcement in Training
Episode#303: How to Do Crazy Good Turns -- Frank Blake
PodcastThe Tim Ferriss Show
Celebrating success is important in customer service as it helps employees understand what is expected of them, and it helps to reinforce positive behaviors.
28:35 - 30:34 (01:59)
Customer Service
Summary
Celebrating success is important in customer service as it helps employees understand what is expected of them, and it helps to reinforce positive behaviors.