Chapter

The Importance of Writing at Different Levels of Resolution
This article emphasizes the importance of being able to write effectively and concisely at different levels of resolution. It also highlights how the skill of writing is crucial in customer service and identifying communication blind spots.
Clips
Writing is an essential skill in customer service, as it allows you to empathize and troubleshoot problems with customers effectively.
1:29:51 - 1:32:45 (02:53)
Summary
Writing is an essential skill in customer service, as it allows you to empathize and troubleshoot problems with customers effectively. Even companies like automatic and Basecamp have made it a point to value written communication when it comes to dealing with customers.
ChapterThe Importance of Writing at Different Levels of Resolution
Episode#329: Jason Fried — How to Live Life on Your Own Terms
PodcastThe Tim Ferriss Show
Writing at different levels of resolution can help in improving one's communication skills.
1:32:45 - 1:36:18 (03:32)
Summary
Writing at different levels of resolution can help in improving one's communication skills. Focusing on editing instead of length in writing education can also help individuals become better writers and communicators.