Chapter
The Power of Listening in Conflict Resolution
1:08:27 - 1:11:38 (03:11)
This podcast explores the importance of listening in resolving conflicts, even with individuals who hold opposing or extreme views. Research indicates that simply making someone feel heard can remove up to 90% of their terrorist agenda.
Clips
Even in the midst of a difficult conversation, it's important to try to end things on a positive note to maintain a good relationship.
1:08:27 - 1:09:58 (01:31)
Communication Skills
Summary
Even in the midst of a difficult conversation, it's important to try to end things on a positive note to maintain a good relationship. Regularly practicing positivity can help with this.
ChapterThe Power of Listening in Conflict Resolution
Episode902 Master the Art of Negotiating in Business and Life with Former FBI Agent Chris Voss
PodcastThe School of Greatness
This transcript touches on the significance of using empathy in counteracting terrorist actions, even if the impact may seem small.
1:09:58 - 1:11:38 (01:40)
Terrorism
Summary
This transcript touches on the significance of using empathy in counteracting terrorist actions, even if the impact may seem small. The speaker emphasizes the need for empathy without giving the terrorists the upper hand.