Chapter
Clips
The speaker discusses the concept of "paying it forward" in drive-thrus and suggests that it's a flawed system.
09:56 - 12:42 (02:45)
Summary
The speaker discusses the concept of "paying it forward" in drive-thrus and suggests that it's a flawed system. She shares a personal experience of how it backfired and resulted in her husband paying for 15 orders instead of just one.