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The Social Science Behind Email Response Time
In this podcast episode, organizational behavioral psychologist Adam Grant explains why our brains are wired to prioritize immediate response to emails and messages, the dangers of hyperactive communication, and the best ways to manage email overload.
Clips
A research company conducted an experiment where 12 employees were taken off email for a week with no preparation.
29:41 - 31:38 (01:57)
Summary
A research company conducted an experiment where 12 employees were taken off email for a week with no preparation. One employee who previously expressed frustration with receiving "urgent" emails from his boss saw a significant decrease in the amount of time it took for him to complete tasks due to the reduction in email distractions.
ChapterThe Social Science Behind Email Response Time
Episode#317 - Cal Newport - How To Master Your Email Overload
PodcastModern Wisdom
Our need to stay connected with others has an evolutionary basis.
31:38 - 33:24 (01:46)
Summary
Our need to stay connected with others has an evolutionary basis. This deep social circuit is essential for our survival and is often the reason we feel anxious when we don't respond to messages from people we know, even when it goes against our modern response time norms.
ChapterThe Social Science Behind Email Response Time
Episode#317 - Cal Newport - How To Master Your Email Overload
PodcastModern Wisdom
In the digital age, we rely on written communication more than ever, but it is not an effective substitute for in-person communication.
33:24 - 34:32 (01:08)
Summary
In the digital age, we rely on written communication more than ever, but it is not an effective substitute for in-person communication. Studies show a correlation between increased use of information communication technologies and decreased happiness.
ChapterThe Social Science Behind Email Response Time
Episode#317 - Cal Newport - How To Master Your Email Overload
PodcastModern Wisdom
By understanding the underlying work processes, we can identify the root problem of email overload instead of simply eliminating email as a solution.
34:32 - 36:02 (01:30)
Summary
By understanding the underlying work processes, we can identify the root problem of email overload instead of simply eliminating email as a solution.