Chapter
Clips
This podcast episode delves into the importance of human connection and how removing the transactional elements of hospitality can enhance it.
11:19 - 12:56 (01:37)
Summary
This podcast episode delves into the importance of human connection and how removing the transactional elements of hospitality can enhance it. By focusing on removing physical barriers, establishing a more genuine connection is made possible.
ChapterThe Story of a Hot Dog in a Fancy Restaurant
EpisodeUnreasonable Hospitality with Will Guidara
PodcastA Bit of Optimism
The secrets of 11 Madison Park's seamless hospitality experience revealed by Will Guidara, the former co-owner of the three Michelin-starred restaurant.
12:56 - 13:57 (01:00)
Summary
The secrets of 11 Madison Park's seamless hospitality experience revealed by Will Guidara, the former co-owner of the three Michelin-starred restaurant. While it might look like witchcraft, it simply requires an exceptional process, communication, and trying harder to make it happen.
ChapterThe Story of a Hot Dog in a Fancy Restaurant
EpisodeUnreasonable Hospitality with Will Guidara
PodcastA Bit of Optimism
A manager of a fancy restaurant shares the story of how he convinced the chef to serve a hot dog as a course and ran down the block to get one for a couple before their final meal, ensuring they left with no culinary regrets.
13:57 - 16:09 (02:12)
Summary
A manager of a fancy restaurant shares the story of how he convinced the chef to serve a hot dog as a course and ran down the block to get one for a couple before their final meal, ensuring they left with no culinary regrets.