Chapter

The Surprising Power of Quirky Emails
listen on Spotify
42:03 - 56:35 (14:31)

The personalized touch of a quirky email can add a lot of value to customer satisfaction, while also helping to humanize a website. But try not to idolize entrepreneurs based solely on their successes, and avoid paid placements which can create unequal footing.

Clips
Adding personality to automated emails can create a connection between a company and its customers, leading to increased engagement and sharing of the email’s content.
42:03 - 47:20 (05:17)
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Customer Engagement
Summary

Adding personality to automated emails can create a connection between a company and its customers, leading to increased engagement and sharing of the email’s content.

Chapter
The Surprising Power of Quirky Emails
Episode
#125: Derek Sivers on Developing Confidence, Finding Happiness, and Saying "No" to Millions
Podcast
The Tim Ferriss Show
The speaker shares his thoughts on the survivorship bias and the consequences of idolizing successful entrepreneurs who bet the farm and just happened to pull it off, overlooking their struggles and failures.
47:20 - 56:35 (09:14)
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Entrepreneurship
Summary

The speaker shares his thoughts on the survivorship bias and the consequences of idolizing successful entrepreneurs who bet the farm and just happened to pull it off, overlooking their struggles and failures.

Chapter
The Surprising Power of Quirky Emails
Episode
#125: Derek Sivers on Developing Confidence, Finding Happiness, and Saying "No" to Millions
Podcast
The Tim Ferriss Show