The speaker discusses the importance of building long-term trust with big clients, especially national technology giants that tend to prioritize their own national interests. He emphasizes the need to honor promises, act with values, and prioritize security and access to data.
The pressure faced by a CEO during periods of revenue decline can be immense, as so many people depend on the business's success. It's vital for CEOs to prioritize their fundamental beliefs and not sacrifice them, even during high-pressure times.
IBM had to undergo its largest reinvention in order to stay relevant in the tech industry and remain in existence. The company worked hard to make changes and divest $10 billion worth of businesses in the process of changing 50% of its portfolio.
In this podcast, the speaker shares about IBM's transformation into a 70% software, cloud, and AI company despite making mistakes along the way and taking a hit from their largest software acquisition.