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Balancing Autonomy and Control in Technology Design
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1:20:22 - 1:21:24 (01:01)

The key to creating effective technology is to provide fine-tuned control over its algorithms, so users can seek guidance from a mentor, coach, or assistant that works for them according to their needs, rather than behaving like a boss. By offering clear, collaborative, and trustworthy human guidance, people can learn to use autonomous vehicles and software tools that assist them with confidence.

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