Clip

The Frustration of a Social Worker
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27:19 - 29:47 (02:28)

Social worker Elizabeth Griffin Hall’s call to dispatch on the day Josh Powell killed his boys sparked controversy when it was released to the media, leading to criticism of the Pierce County Law Enforcement Support Agency’s response. Lovrak, the supervisor of the dispatcher who answered the call, was reprimanded for not clarifying the situation or listening attentively to Griffin Hall.

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