Chapter
Creating a Better Testing Experience for Wellness with Nourish Balance Thrive
1:05:22 - 1:08:40 (03:18)
Nourish Balance Thrive founder, Christopher Kelly, discusses the inspiration behind his company, which aims to improve the experience of getting tested and analyzing results for wellness.
Clips
The podcast discusses a company's attempt to create an e-commerce site with a results platform that can communicate with a third-party physician network and translate lab results into understandable information for consumers.
1:05:22 - 1:06:54 (01:32)
Summary
The podcast discusses a company's attempt to create an e-commerce site with a results platform that can communicate with a third-party physician network and translate lab results into understandable information for consumers.
ChapterCreating a Better Testing Experience for Wellness with Nourish Balance Thrive
Episode#51 - Coronavirus, Being on Shark Tank & At-Home Testing Kits with Julia Cheek
PodcastMy First Million
The NPS (Net Promoter Score) is a metric used to evaluate customer satisfaction for a business.
1:06:54 - 1:07:44 (00:50)
Summary
The NPS (Net Promoter Score) is a metric used to evaluate customer satisfaction for a business. A score of 60 is good and implies a world-class customer base when compared to similar businesses.
ChapterCreating a Better Testing Experience for Wellness with Nourish Balance Thrive
Episode#51 - Coronavirus, Being on Shark Tank & At-Home Testing Kits with Julia Cheek
PodcastMy First Million
The speaker discusses the value of product ratings in benchmarking healthcare services, citing their four and a half out of five stars average rating as favorable in comparison to other healthcare services.
1:07:44 - 1:08:40 (00:55)
Summary
The speaker discusses the value of product ratings in benchmarking healthcare services, citing their four and a half out of five stars average rating as favorable in comparison to other healthcare services. The discussion includes the founder's personal experience with a poor testing experience that sparked the creation of a new solution.