Chapter
Developing Communication Skills: Tips from a Negotiator
1:16:19 - 1:23:59 (07:40)
Skilled communicators should develop first, second, and third position skills where first position is self-awareness, second position is empathy, and third position is acknowledging differences. Negotiators use these skills to start interactions and conversations effectively.
Clips
This podcast discusses the three positions people should develop to become skilled communicators: first position skills, second position skills and third position skills.
1:16:19 - 1:19:55 (03:36)
Summary
This podcast discusses the three positions people should develop to become skilled communicators: first position skills, second position skills and third position skills. The book mentioned in the podcast focuses on starting conversations from the third position by recognizing differences and stepping into someone else's shoes to gain genuine curiosity.
ChapterDeveloping Communication Skills: Tips from a Negotiator
Episode#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
PodcastThe Tim Ferriss Show
Two friends and collaborators discuss their 30-year-old friendship that seems to be coming to an end due to a misunderstood conversation.
1:19:55 - 1:23:59 (04:03)
Summary
Two friends and collaborators discuss their 30-year-old friendship that seems to be coming to an end due to a misunderstood conversation. They dive into the difficulty of having difficult conversations and how it can affect relationships.