Chapter
Employee discount dilemma
46:47 - 50:15 (03:28)
A man expresses frustration at not being able to get the employee discount and sympathizes with workers who have to deal with customers asking for discounts.
Clips
The speaker expresses the difference between sympathy and empathy; how former makes us feel sorry for someone while the latter makes us feel their pain.
46:47 - 47:28 (00:41)
Empathy
Summary
The speaker expresses the difference between sympathy and empathy; how former makes us feel sorry for someone while the latter makes us feel their pain.
ChapterEmployee discount dilemma
Episode3 Strategies To Win ANY Negotiation In Business, Life, & Relationships w/ Chris Voss EP 1300
PodcastThe School of Greatness
A guy talks about how he acts goofy and dances in front of retailers to get discount codes, and reminds the listeners that we all just want to feed our families.
47:28 - 48:53 (01:25)
Retail, Discounts
Summary
A guy talks about how he acts goofy and dances in front of retailers to get discount codes, and reminds the listeners that we all just want to feed our families.
ChapterEmployee discount dilemma
Episode3 Strategies To Win ANY Negotiation In Business, Life, & Relationships w/ Chris Voss EP 1300
PodcastThe School of Greatness
The speaker shares his experience of negotiating a discount with an employee at a store by using humor and showing empathy.
48:53 - 50:15 (01:22)
Negotiation
Summary
The speaker shares his experience of negotiating a discount with an employee at a store by using humor and showing empathy. The lesson is to practice negotiation skills in small situations to gain confidence for big negotiations.