Chapter
Engaging in Difficult Conversations
33:46 - 43:14 (09:27)
The difficult conversations approach is a flexible framework for engaging with several different situations, particularly when there is a clear disconnect between the parties. It could be applied in various contexts, such as in a car ride, where the parties see things differently, and one party is in the position of leadership.
Clips
Using humor to name underlying dynamics in conflicts can de-escalate the situation and make the other person more receptive to resolving the conflict.
33:46 - 35:31 (01:45)
Summary
Using humor to name underlying dynamics in conflicts can de-escalate the situation and make the other person more receptive to resolving the conflict.
ChapterEngaging in Difficult Conversations
Episode#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
PodcastThe Tim Ferriss Show
This episode discusses a flexible framework and approach for engaging in challenging conversations, using language to negotiate reality and phrasing things as 'putting pieces of the puzzle on the table for discussion'.
35:31 - 37:12 (01:40)
Summary
This episode discusses a flexible framework and approach for engaging in challenging conversations, using language to negotiate reality and phrasing things as 'putting pieces of the puzzle on the table for discussion'.
ChapterEngaging in Difficult Conversations
Episode#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
PodcastThe Tim Ferriss Show
A parent recalls teaching their child about traffic rules when they were young, including the importance of recognizing traffic signals and colors.
37:12 - 38:52 (01:39)
Summary
A parent recalls teaching their child about traffic rules when they were young, including the importance of recognizing traffic signals and colors.
ChapterEngaging in Difficult Conversations
Episode#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
PodcastThe Tim Ferriss Show
In this episode, the hosts discuss the Ladder of Inference, a tool for understanding how our brains process information and the potential for disconnect when individuals have differing perspectives.
38:52 - 43:14 (04:21)
Summary
In this episode, the hosts discuss the Ladder of Inference, a tool for understanding how our brains process information and the potential for disconnect when individuals have differing perspectives.