Chapter
Investigating Social Norms and Human-Centered Design in Airports
19:38 - 25:19 (05:40)
Understanding social norms and human-centered design is crucial when exploring how to improve experiences in airports. Simple innovations like sleeve ticket holders can refine ticket information, making it easy to read and process, improving airport experiences for travelers.
Clips
In this podcast, the host explores the psychology of plane boarding and discusses how behaviour scientists use airports to study human behaviour.
19:38 - 23:14 (03:35)
Summary
In this podcast, the host explores the psychology of plane boarding and discusses how behaviour scientists use airports to study human behaviour. Topics also include queue packing, sleeve ticketing, and making the queue thinner.
ChapterInvestigating Social Norms and Human-Centered Design in Airports
Episode#539 - Sam Tatam - Evolutionary Ideas For Modern Problems
PodcastModern Wisdom
The focus on technology's wonders and engineering solutions have failed on matters of privacy, trust, and purpose due to our evolved psychology.
23:14 - 25:19 (02:05)
Summary
The focus on technology's wonders and engineering solutions have failed on matters of privacy, trust, and purpose due to our evolved psychology. For instance, Google Glass's shift from a social tool to a production aid revealed privacy concerns that ultimately led to its decline.