Chapter
No title
1:03:03 - 1:06:53 (03:50)
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Clips
Conflict Resolution
Summary
Anger is a waste of time and it's bad for your health. To solve a conflict, it's important to understand the other side's perspective and express it in a way that makes them feel heard and understood.
ChapterNo title
Episode#237 - Chris Voss - How To Negotiate Like An FBI Agent
PodcastModern Wisdom
Former FBI agent, Chris Voss, recounts his experience negotiating a kidnapping and successfully securing the release of the hostage without paying a ransom.
1:04:19 - 1:05:25 (01:05)
Negotiation
Summary
Former FBI agent, Chris Voss, recounts his experience negotiating a kidnapping and successfully securing the release of the hostage without paying a ransom.
ChapterNo title
Episode#237 - Chris Voss - How To Negotiate Like An FBI Agent
PodcastModern Wisdom
Former FBI hostage negotiator Chris Voss emphasizes the importance of summarizing the other side's perspective in any negotiation and shares his insights on how it can lead to better outcomes for both parties.
1:05:25 - 1:06:53 (01:28)
Negotiation
Summary
Former FBI hostage negotiator Chris Voss emphasizes the importance of summarizing the other side's perspective in any negotiation and shares his insights on how it can lead to better outcomes for both parties.