Chapter

Prioritizing Business Success Over Relationships
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51:51 - 54:57 (03:05)

The speaker admits that the focus of the business shifted from developing meaningful relationships with customers and staff to becoming a successful business by generating sales. Despite admiring those who can prioritize personal pursuits over business success, the speaker acknowledges the importance of balancing both aspects.

Clips
The speaker expresses genuine admiration for people who can take control of their lives, such as those who go on extended journeys or make significant strides in design work.
51:51 - 52:57 (01:05)
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Personal Development
Summary

The speaker expresses genuine admiration for people who can take control of their lives, such as those who go on extended journeys or make significant strides in design work.

Chapter
Prioritizing Business Success Over Relationships
Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The focus on developing a successful business overshadowed the importance of building relationships with customers and staff, leading to a shift in priorities.
52:57 - 54:57 (02:00)
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Business Prioritization
Summary

The focus on developing a successful business overshadowed the importance of building relationships with customers and staff, leading to a shift in priorities. The decision to partner with McDonald's was based on the belief that it would provide knowledge on global expansion.

Chapter
Prioritizing Business Success Over Relationships
Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett