Episode

E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
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1:19:58
Published: Mon Aug 29 2022
Description

Julian Metcalfe is the founder of Pret A Manger and Itsu, and since he’s been a young man has been on a mission to change the way we think about eating out and how we eat. His companies are together worth over $3 billion. But he’s also been on a mission to prove something to himself after the suicide of his mother and a life threatening car crash when he was still young uprooted his life as he knew it. Like all founders, he chose the long road back to being secure in himself Julian spews with original thoughts on how to really take a company from zero to $1 billion+, from hiring and firing to knowing when to take the leap to expand your brand. Business is a game of thousands of little decisions, a few really big ones, and a hawks eye for knowing when to pounce. Few people we’ve encountered on the podcast had such a good gut instinct as Julian, nor were so good at articulating exactly how they did it. Topics: Early years The affect your parents had on you The importance of transparency Affection & self esteem Was money driving you? what was the "specialness" that made Pret successful How I run my businesses Selling Pret Starting ITSU The hardest day of your career Finding out you had a daughter What are you scared of? Your happiness recipe The last guest question Itsu: https://www.itsu.com/ Watch the episodes on Youtube: https://g2ul0.app.link/aTf9jh8Zvsb Follow us on Telegram: https://g2ul0.app.link/E561VVf0vsb Vodafone Business - https://www.vodafone.co.uk/business/sme-business?cid=psoc-ent/vhub/doaceo/aws/3.22/ntst Craftd - https://g2ul0.app.link/gZ8in6Dsvsb Huel - https://g2ul0.app.link/wjmvak5nAsb

Chapters
Sir Terry Leahy shares his experience of overcoming hardships and creating success by going against the flow and exploring uncharted territories in this podcast episode.
00:00 - 02:03 (02:03)
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Success
Summary

Sir Terry Leahy shares his experience of overcoming hardships and creating success by going against the flow and exploring uncharted territories in this podcast episode.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
In this episode, the speaker discusses how life events shapes an individual’s personality and complexities, which in turn impacts their relationship with everything, including people and work.
02:03 - 13:24 (11:21)
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Self-improvement
Summary

In this episode, the speaker discusses how life events shapes an individual’s personality and complexities, which in turn impacts their relationship with everything, including people and work. He emphasizes the importance of establishing trust with people who give back, instead of just climbing the ladder to positions of authority.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
Transparency in business has become increasingly important in the last decade due to the connected world we live in.
13:25 - 17:46 (04:21)
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Business Transparency
Summary

Transparency in business has become increasingly important in the last decade due to the connected world we live in. Businesses that are transparent with their employees and customers tend to perform better and be more successful.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The host discusses how for years she struggled with self-esteem and feeling unlovable.
17:46 - 23:38 (05:52)
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Self-esteem
Summary

The host discusses how for years she struggled with self-esteem and feeling unlovable. However, she has been blessed with amazing relationships with friends and family.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The ability to be resourceful and determined is essential for success in business, even more so than working hard or having a large amount of money.
23:38 - 31:14 (07:35)
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Resourcefulness
Summary

The ability to be resourceful and determined is essential for success in business, even more so than working hard or having a large amount of money. This mindset allows one to work with geniuses and sell the best products at the best price.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
Entrepreneurship requires taking risks and swimming upstream.
31:14 - 38:34 (07:20)
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Entrepreneurship
Summary

Entrepreneurship requires taking risks and swimming upstream. Success is achieved through moments of confidence and bravery, as well as learning from failure.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
A former executive of Pret A Manger shares how they encouraged staff to give away unsold sandwiches to the homeless, using a voting system and buddy days to make sure that the sandwiches tasted good and were delivered to those in need.
38:34 - 47:32 (08:57)
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Homelessness
Summary

A former executive of Pret A Manger shares how they encouraged staff to give away unsold sandwiches to the homeless, using a voting system and buddy days to make sure that the sandwiches tasted good and were delivered to those in need.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The personal traumas and experiences that we go through can have a significant impact on the decisions we make in our businesses.
47:32 - 51:51 (04:19)
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Business Decision-Making
Summary

The personal traumas and experiences that we go through can have a significant impact on the decisions we make in our businesses. Naivety, a disdain for rules and authority, and a pursuit for making things better can fuel a more modern culture and founder-led businesses.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The speaker admits that the focus of the business shifted from developing meaningful relationships with customers and staff to becoming a successful business by generating sales.
51:51 - 54:57 (03:05)
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Business Ethics
Summary

The speaker admits that the focus of the business shifted from developing meaningful relationships with customers and staff to becoming a successful business by generating sales. Despite admiring those who can prioritize personal pursuits over business success, the speaker acknowledges the importance of balancing both aspects.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The sushi company is constantly reinventing itself to keep up with the changing times, with raw fish accounting for less of the sales compared to before.
54:57 - 59:08 (04:10)
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Sushi Company
Summary

The sushi company is constantly reinventing itself to keep up with the changing times, with raw fish accounting for less of the sales compared to before. The CEO is now focusing on a new venture that offers affordable and nutritious food, opening in various locations in the near future.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The speaker describes their desire to build up someone's strength after they had experienced unjust circumstances.
59:08 - 1:06:55 (07:47)
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Overcoming Adversity
Summary

The speaker describes their desire to build up someone's strength after they had experienced unjust circumstances. Despite the turbulent family dynamics, there was a deep desire to repair the situation.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The podcast episode covers a wide range of topics, including the ingredients for a happy life and the importance of paying attention to one's health.
1:06:55 - 1:11:49 (04:54)
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Happiness, Business
Summary

The podcast episode covers a wide range of topics, including the ingredients for a happy life and the importance of paying attention to one's health.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The speaker confesses that he often cries during movies, particularly when he sees young people performing beyond their expectations.
1:11:49 - 1:18:16 (06:27)
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Movies
Summary

The speaker confesses that he often cries during movies, particularly when he sees young people performing beyond their expectations. He believes it's a remarkable thing, but his wife thinks it's weird.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett
The podcast hosts discuss a banana flavored meal replacement solution which has 400 calories, and they introduce the podcast sponsor, Crafted, a jewelry brand that creates high-quality pieces at an affordable price.
1:18:16 - 1:19:09 (00:52)
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Meal replacement, Jewelry, Sponsorship
Summary

The podcast hosts discuss a banana flavored meal replacement solution which has 400 calories, and they introduce the podcast sponsor, Crafted, a jewelry brand that creates high-quality pieces at an affordable price.

Episode
E173: Pret & Itsu Founder: How I Built TWO Billion Dollar Brands At The Same Time!: Julian Metcalfe
Podcast
The Diary Of A CEO with Steven Bartlett