Chapter
Clips
This podcast episode identifies several touchpoints that a customer may experience when interacting with a product or service including purchase, delivery, first use, supplementary materials, maintenance and disposal, with a specific focus on the benefits of inflatable packaging over traditional packing peanuts.
22:23 - 23:52 (01:28)
Summary
This podcast episode identifies several touchpoints that a customer may experience when interacting with a product or service including purchase, delivery, first use, supplementary materials, maintenance and disposal, with a specific focus on the benefits of inflatable packaging over traditional packing peanuts.
ChapterSimplifying Convenience for Better Productivity
Episode#269: The 3 Critical Rules of Branding
PodcastThe Tim Ferriss Show
This podcast discusses the different aspects of productivity, convenience, and risk reduction in purchasing, as well as other factors such as simplicity and environmental friendliness.
23:52 - 26:06 (02:13)
Summary
This podcast discusses the different aspects of productivity, convenience, and risk reduction in purchasing, as well as other factors such as simplicity and environmental friendliness.