Chapter

The Art of Managing Conversations
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1:41:09 - 1:46:42 (05:32)

The speaker reflects on the way Stephen Glass managed to play the victim in his professional life, leading to colleagues and friends covering up for him even when suspicions arose. She goes on to express her fascination with the skill of effectively managing conversations and the privilege of being allowed into people's conversations that matter to them.

Clips
The speaker discusses a scandal and an actor who played a character named Anakin.
1:41:09 - 1:41:44 (00:35)
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Scandal, Actor, Anakin, Stephen Glass
Summary

The speaker discusses a scandal and an actor who played a character named Anakin. The speaker also mentions Stephen Glass and his ability to manipulate people.

Chapter
The Art of Managing Conversations
Episode
#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
Podcast
The Tim Ferriss Show
"Shattered Glass" is a fascinating movie about the true story of Stephen Glass, a journalist at The New Republic who fabricated stories.
1:41:45 - 1:42:39 (00:53)
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Film
Summary

"Shattered Glass" is a fascinating movie about the true story of Stephen Glass, a journalist at The New Republic who fabricated stories. The movie shows how he managed to deceive his colleagues and how he played the victim when confronted.

Chapter
The Art of Managing Conversations
Episode
#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
Podcast
The Tim Ferriss Show
Sheila Heen talks about how people can be vulnerable to not wanting to be the bad guy in difficult conversations, and how that can sometimes keep them from having these conversations.
1:42:39 - 1:44:00 (01:21)
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Difficult Conversations
Summary

Sheila Heen talks about how people can be vulnerable to not wanting to be the bad guy in difficult conversations, and how that can sometimes keep them from having these conversations. She also recommends the books Difficult Conversations and Thanks for the Feedback as helpful resources.

Chapter
The Art of Managing Conversations
Episode
#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
Podcast
The Tim Ferriss Show
The speaker reflects on the privilege of being let into the lives of individuals and having deep conversations about what is truly important to them.
1:44:00 - 1:46:42 (02:41)
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Connection
Summary

The speaker reflects on the privilege of being let into the lives of individuals and having deep conversations about what is truly important to them. Providing links to all the resources mentioned in the podcast, the speaker emphasizes the importance of genuine connections.

Chapter
The Art of Managing Conversations
Episode
#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
Podcast
The Tim Ferriss Show