Chapter

The Art of Saying No During a Negotiation
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22:26 - 27:26 (04:59)

In this episode, the speaker discusses how to say "no" during a negotiation, touching on the power of compulsion to correct and the different ways people respond to it.

Clips
The compulsion to correct someone in a conversation might be linked to our addiction to correction.
22:26 - 23:44 (01:17)
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Compulsion to correct
Summary

The compulsion to correct someone in a conversation might be linked to our addiction to correction. This compulsion is powerful and almost unstoppable, triggered by good-natured conversation that is a little bit off.

Chapter
The Art of Saying No During a Negotiation
Episode
#237 - Chris Voss - How To Negotiate Like An FBI Agent
Podcast
Modern Wisdom
Many negotiators follow the rule of not giving up until they hear a "no" twice.
23:44 - 25:38 (01:54)
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Negotiation
Summary

Many negotiators follow the rule of not giving up until they hear a "no" twice. Additionally, people often give away important information when correcting others, making it important to stay vigilant.

Chapter
The Art of Saying No During a Negotiation
Episode
#237 - Chris Voss - How To Negotiate Like An FBI Agent
Podcast
Modern Wisdom
The speaker teaches about four ways to say no effectively in negotiations, one of which is to rephrase the position of the other person before saying no.
25:38 - 27:26 (01:47)
listen on Spotify
Negotiations
Summary

The speaker teaches about four ways to say no effectively in negotiations, one of which is to rephrase the position of the other person before saying no.

Chapter
The Art of Saying No During a Negotiation
Episode
#237 - Chris Voss - How To Negotiate Like An FBI Agent
Podcast
Modern Wisdom