Chapter
The Case for Being Unreasonable in Service
11:46 - 14:20 (02:33)
In this episode, author and entrepreneur, Seth Godin, shares his insights on how choosing to be unreasonable in the service industry can create lasting customer relationships and outstanding business results.
Clips
The speaker shares a story of an unreasonable act of customer service in the apartment industry that ended up building a life-long customer, and encourages listeners to try being a little bit more unreasonable in their relationships at work or with the people they serve.
11:46 - 14:20 (02:33)
Customer Service
Summary
The speaker shares a story of an unreasonable act of customer service in the apartment industry that ended up building a life-long customer, and encourages listeners to try being a little bit more unreasonable in their relationships at work or with the people they serve.