Chapter
The Future of Sales Jobs
41:03 - 1:01:23 (20:20)
Phone-based sales jobs are likely to be replaced by AI technology as it can be easily programmed to handle orders and appointments. Face-to-face sales jobs, on the other hand, won't be entirely taken over by technology as they require a personal touch and higher-level skills.
Clips
The reasons behind why people buy is a complex mix of intellectual and emotional factors.
41:03 - 48:45 (07:42)
Summary
The reasons behind why people buy is a complex mix of intellectual and emotional factors. From practical needs like toothpaste to emotionally driven purchases like buying into a pub, understanding consumer behavior requires a deeper knowledge of psychology.
ChapterThe Future of Sales Jobs
Episode#128 - Benjamin Dennehy - The UK's Most Hated Sales Trainer
PodcastModern Wisdom
The key to overcoming emotional investment in sales is to remember that a "no" doesn't make you a bad person or your product bad, and to distinguish between a real "no" and a fake one.
48:45 - 53:22 (04:37)
Summary
The key to overcoming emotional investment in sales is to remember that a "no" doesn't make you a bad person or your product bad, and to distinguish between a real "no" and a fake one.
ChapterThe Future of Sales Jobs
Episode#128 - Benjamin Dennehy - The UK's Most Hated Sales Trainer
PodcastModern Wisdom
This podcast episode is about how ignoring symptoms of a problem can lead to a more serious illness, and talks about a sales call where the product was unknowingly misrepresented.
53:23 - 55:45 (02:22)
Summary
This podcast episode is about how ignoring symptoms of a problem can lead to a more serious illness, and talks about a sales call where the product was unknowingly misrepresented.
ChapterThe Future of Sales Jobs
Episode#128 - Benjamin Dennehy - The UK's Most Hated Sales Trainer
PodcastModern Wisdom
Sales jobs that revolve around taking orders over the phone are under threat as AI can be taught an algorithm to perform the same task repeatedly.
55:45 - 1:01:23 (05:38)
Summary
Sales jobs that revolve around taking orders over the phone are under threat as AI can be taught an algorithm to perform the same task repeatedly. Face-to-face higher level sales jobs, however, still require human skills and emotion, which AI lacks.