Chapter

The Importance of Words in Communication
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1:52:42 - 1:58:06 (05:24)

The meaning conveyed by the words we use in communication is so important that reducing language to just seven words feels uncomfortable for some. Research suggests that only 7% of a message is conveyed through words, while 38% comes from tone of voice and 55% from body language.

Clips
Learning from others is a lifelong journey that enables one to appreciate and become deeply curious about people.
1:52:42 - 1:53:51 (01:09)
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Learning
Summary

Learning from others is a lifelong journey that enables one to appreciate and become deeply curious about people. The journey creates a deep connection that lingers, and the more one interacts with people, the more curious one becomes about what they have to offer.

Chapter
The Importance of Words in Communication
Episode
#364 – Chris Voss: FBI Hostage Negotiator
Podcast
Lex Fridman Podcast
The 738 55 rule suggests that 7% of a message is conveyed through words, 38% through tone and 55% through body language.
1:53:51 - 1:55:33 (01:42)
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Communication
Summary

The 738 55 rule suggests that 7% of a message is conveyed through words, 38% through tone and 55% through body language. However, this rule has been heavily extrapolated to determine the meaning behind the message, rather than just the liking of it.

Chapter
The Importance of Words in Communication
Episode
#364 – Chris Voss: FBI Hostage Negotiator
Podcast
Lex Fridman Podcast
The importance of words in writing and communication is deeply uncomfortable to be reduced to a certain number.
1:55:33 - 1:57:07 (01:34)
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Communication
Summary

The importance of words in writing and communication is deeply uncomfortable to be reduced to a certain number. The tone of voice is not the only factor, but the message conveyed when the tone is out of line with the words is equally important.

Chapter
The Importance of Words in Communication
Episode
#364 – Chris Voss: FBI Hostage Negotiator
Podcast
Lex Fridman Podcast
The speaker recalls a funny story about a conference call where Elon Musk jokingly fired someone on the other side of the line, causing confusion among both groups due to the lack of visual cues.
1:57:07 - 1:58:06 (00:59)
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Elon Musk
Summary

The speaker recalls a funny story about a conference call where Elon Musk jokingly fired someone on the other side of the line, causing confusion among both groups due to the lack of visual cues.

Chapter
The Importance of Words in Communication
Episode
#364 – Chris Voss: FBI Hostage Negotiator
Podcast
Lex Fridman Podcast