Chapter

The Popularity of Five Guys and the Impact of Delivery Services
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13:58 - 24:48 (10:49)

The founder of Five Guys discusses the unique and almost secret aspect of the original restaurant, as well as how delivery services have impacted the fast-food industry, including the discovery of Five Guys by Barack Obama.

Clips
Five Guys' open kitchen concept, where customers can see their food being prepared, is a unique aspect of their fast food experience compared to other traditional fast food restaurants.
13:58 - 16:33 (02:34)
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Five Guys
Summary

Five Guys' open kitchen concept, where customers can see their food being prepared, is a unique aspect of their fast food experience compared to other traditional fast food restaurants. This concept was part of their original founding strategy to rely on customer recommendations for growth.

Chapter
The Popularity of Five Guys and the Impact of Delivery Services
Episode
E168: Building A Business Empire WITHOUT ANY Marketing: Five Guys CEO: John Eckbert
Podcast
The Diary Of A CEO with Steven Bartlett
This podcast episode talks about the discovery of Five Guys and how it became a contender in the debate of who has the best burger, including a story of Barack Obama's love for Five Guys.
16:33 - 20:39 (04:05)
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Five Guys
Summary

This podcast episode talks about the discovery of Five Guys and how it became a contender in the debate of who has the best burger, including a story of Barack Obama's love for Five Guys.

Chapter
The Popularity of Five Guys and the Impact of Delivery Services
Episode
E168: Building A Business Empire WITHOUT ANY Marketing: Five Guys CEO: John Eckbert
Podcast
The Diary Of A CEO with Steven Bartlett
The passion of food service employees can greatly affect the customer experience, even if they are just making burgers and fries.
20:39 - 23:41 (03:02)
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Food Service
Summary

The passion of food service employees can greatly affect the customer experience, even if they are just making burgers and fries. Focusing on hiring passionate employees and making great food can lead to a memorable dining experience.

Chapter
The Popularity of Five Guys and the Impact of Delivery Services
Episode
E168: Building A Business Empire WITHOUT ANY Marketing: Five Guys CEO: John Eckbert
Podcast
The Diary Of A CEO with Steven Bartlett
Delivery services have become a major component of restaurant sales, accounting for 20% of sales for restaurants like Nando's, due to delivery companies' commitment to care and quality food.
23:41 - 24:48 (01:07)
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Delivery, Restaurant
Summary

Delivery services have become a major component of restaurant sales, accounting for 20% of sales for restaurants like Nando's, due to delivery companies' commitment to care and quality food.

Chapter
The Popularity of Five Guys and the Impact of Delivery Services
Episode
E168: Building A Business Empire WITHOUT ANY Marketing: Five Guys CEO: John Eckbert
Podcast
The Diary Of A CEO with Steven Bartlett