Chapter
Clips
The speaker discusses how people can potentially get free suite upgrades at hotels and the potential issue of causing trouble for the person they are asking.
27:54 - 32:33 (04:39)
Summary
The speaker discusses how people can potentially get free suite upgrades at hotels and the potential issue of causing trouble for the person they are asking.
ChapterTips on Getting a Suite Upgrade on Hotels
Episode3 Strategies To Win ANY Negotiation In Business, Life, & Relationships w/ Chris Voss EP 1300
PodcastThe School of Greatness
A story about a hotel stay illustrates how businesses prioritize their own interests over those of customers, and why it's unrealistic to expect anything different.
32:33 - 33:32 (00:59)
Summary
A story about a hotel stay illustrates how businesses prioritize their own interests over those of customers, and why it's unrealistic to expect anything different.
ChapterTips on Getting a Suite Upgrade on Hotels
Episode3 Strategies To Win ANY Negotiation In Business, Life, & Relationships w/ Chris Voss EP 1300
PodcastThe School of Greatness
The way hotel staff interacts with customers can have a significant impact on customer satisfaction and benefit the hotel's reputation.
33:32 - 34:59 (01:27)
Summary
The way hotel staff interacts with customers can have a significant impact on customer satisfaction and benefit the hotel's reputation. Creating a positive experience for customers can lead to benefits such as positive reviews and repeat business.